A. Our Venue dressing areas  are Rugeley, Walsall, Cannock, Lichfield, Solihull, Sutton Coldfield, Burton Upon Trent but we also travel up  a 75 mile radius from Rugeley including:  Staffordshire, Leek, Shropshire, Warwickshire, Gloucestershire , Cheshire etc. 

A. The answer is yes. We always recommend to book your date. It's just a £50 deposit to secure your date ( this is non refundable should you wish to cancel) . You can then discuss your requirements afterwards when you know what you want and we can work together to keep it to your budget.

A. Yes we requrie a damage depsoit. This is refunded back to you after your event. If there is ay damage then we take it out of the deposit. If the damage has incuured more cost then the deposit you will be invoiced the outstanding balance.

A. We will liaise with the venue staff to discuss arrangements for the items to be collected after your last dance, if this is not possible then we will collect in the morning after your wedding. 

A. You can make changes to your booking up to but no later than 4 weeks before your wedding or event date. The final balance will be due 4 weeks before this date.

A. Our Office hours for phone calls are 10am- 5.30pm Monday to Friday. 

Working hours for decor set ups are 24/7 and depends on times required for your set up and collection.

A. We only acccept bank transfer

A. The best way is to book a day and time for a face to face meeting. If this is not possible we can laso offer zoom calls or we can discuss thigs via email if you live too far away.

A. Please fill in the online enquiry form and we will let you know if we are available.  You can then either leave a deposit of £50 to secure your date there and then whilst you wait for your consultation and then your quote to be done. 

If you wish to book after receiving your quote please confirm the date you require by email so that we can book this date for you. 

A. No it's our job to set everything up for you. 

A. Yes. You can pay monthly installments should you wish. 

A. We will only do a site visit if it's not  a venue we ahve done before. We can also liase with yourself to meet us there should you wish.

If your venue is outside our area then we normally setup, leave and return to clear up afterwards.

A. Yes, we have done this many times before.

We can stay with 2 member of  our team but there is a cost involved for us to stay and do another set up. We require a minimum of two hours to accommodate this transition. 

A. Yes. We charge to cover the cost of having staff remain on-site to manage the transition. 

If you  just want lanterns or a top table arrangement moving from the room then your venue staff can do this. Larger items such as ghosts plinths, backdrops, blossom arch etc will require us to stay to move

A. We are based at Hawkesyard Estate in Rugeley. Our consultation room is there where you can see sash colours etc

We have public liability insurance up to the value of £5million as is required by most venues. We can supply a certificate of insurance to your venue upon request.